Emma 200 Night Sleep Trial

So, you don’t have to worry about when you can return your Emma mattresses and beds, we have for now extended our risk-free trial from 100 to 200 nights. That’ll be more than enough time for your body to fully adjust to your new mattress (it can take up to six weeks!). Try it out in your own bedroom and give yourself a chance to fall in love with our most rewarded mattresses and our stylish bed frames!

In case our Emma mattresses or beds are not the best matches for you, we will handle all the return process and make it hustle-free for you. Terms and Conditions apply:

• These terms reflect the goodwill guarantee offered by Emma Matratzen GmbH of Frankfurt am Main to its UK customers, which is more generous than your legal rights under the Consumer Contracts Regulations 2013 as set out above. This goodwill guarantee does not affect your legal rights in relation to faulty or misdescribed product(s)s. The voluntary right of withdrawal in relation to the goodwill guarantee begins after expiry of the statutory right of withdrawal (of 14 days) and runs for another 186 days. This gives you a total of 200 days right of withdrawal (14 days statutory, 186 days voluntary).
• To exercise the right of cancellation under our goodwill guarantee, you must contact us, Now to Bed, with a clear explanation about your decision to cancel this contract under the goodwill guarantee. In order to benefit from the goodwill guarantee, it is necessary for you to send the notification of the exercise of the right of cancellation before the end of the 200-day goodwill guarantee period.
• If you cancel this contract in accordance with the goodwill guarantee we will pick up the mattress from the same address we delivered it to for free. For such repayment, we use the same payment you used in the original transaction unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
• We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in value of the product(s), if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. To clarify, this only applies when you carelessly damage the product not for using it appropriately and for its purpose. Damages by external factors (e.g. damages during delivery) will not reduce the refund price for you.
• This offer is valid on the Emma Original mattress, the Emma Hybrid mattress, the Emma Premium mattress, the Emma One mattress, the Emma Signature Bed, the Emma Signature Storage Bed, the Emma Under bed storage set and the Emma Divan Bed.
• The period to cancel expires at 12am on the 200th day since the date the order was delivered.
• The 200-night trial is offered on the basis of goodwill and, as such, we reserve the right to alter the 200-night trial without prior notice.
• The Emma Original One comes with a 30-night sleep trial.
• The Emma Mattress Protector does not come with a sleep trial.