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Privacy Policy

Privacy Statement

We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details. This privacy policy is part of our Terms and Conditions. If you do give us your details and then decide you do not want us to use your details anymore, please click here to email us If you want to buy things from us, you will need to register on our site. Registration involves you giving us the following personal information: (i) Your title, name and address (including option to save different delivery addresses); (ii) Contact phone number and e-mail addresses; Registration enables you to speed up the ordering process, however, you do not have to register with us until you choose to order.

How will we use your details?

Our offers: Once you have purchased with us, we would like to send you product updates, our latest information and special offers. Other offers: occasionally we may pass your details on to like-minded, carefully screened companies who might send you details of their offers. You can always e-mail us with your details and mailing preferences. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. You can check any information that we are holding about you, or ask any questions about this privacy policy please click here to email us

About Cookies and the way we use them

In common with other websites, we do also use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer. You can control the use of cookies on your computer by either enabling or dis-enabling them yourself.
You can get more information about cookies at www.allaboutcookies.org.


Now to Bed GDPR Data Protection Terms

Introduction of General Data Protection Regulations 2016 The data that we require to fulfil a customer order now falls under the framework laid out in the General Data Protection Regulations 2016. This requires Now to Bed to review data that it receives and holds from commercial partners that we have relationships with. Now to Bed do not require any personal information from any customers unless it is provided with the explicit reason of direct home delivery, to register a warranty or to undertake service work; then this information is classed as ‘Personal Data’ for the purposes of the General Data Protection Regulation 2016 and Now to Bed will become the ‘Controller’ of that data when working with 3rd party service providers. If unrequired ‘Personal Data’ is received, Now to Bed shall redact, remove or destroy it as appropriate and in accordance with GDPR guidance. In the cases of ‘Personal Data’ being required for direct home delivery, to register a warranty or to undertake service work, other than for anonymised analysis and profiling,

Now to Bed will only use ‘Personal Data’ for the purpose it was received for and hold it for the duration of the legitimate interest (ie length of warranty or required relationship with that individual), unless that individual has provided informed consent through opting in. Any data breaches will be notified to affected parties and the ICO within 72 hours in accordance to GDPR guidelines. Through continuing to trade with Now to Bed, you agree to be bound by these Terms and Conditions.

1. Any ‘Personal Data’ received by Now to Bed will be processed in accordance with General Data Protection Regulations and for the explicit reasons it was supplied to the company.

2. Any ‘Personal Data’ received that is outside of our requirements to fulfil our commercial obligations will be redacted at receipt and will not be entered into any system either within the holding company or any 3rd parties.

3. Any ‘Personal Data’ that is received from any customers or end consumers for the explicit reason of direct home delivery, to register a warranty or to undertake service work, we, Keen and Toms Holdings become the ‘Processor’ of the data.

4. Any ‘Personal Data’ that is received from any customers or end consumers for the explicit reason of direct home delivery, to register a warranty or to undertake service work and that data is passed to a 3rd party then, we, Now to Bed would become the ‘Data Controller’.

5. Where we are the ‘Data Processors’ we will hold that data for the duration of the legitimate interest (ie length of warranty or required relationship with that individual).

6. Where we are the ‘Data Controller’ we will hold that data for the duration of the legitimate interest (ie length of warranty or required relationship with that 3rd Party)

7. No Personal Data will be transferred outside the European Union

8. In the event of a data breach within Now to Bed the ICO and data subjects will be contacted directly within 72 hours as per GDPR guidelines.

If you have any concerns or questions, please e-mail us at: [email protected] or call us on: 01745 852877

You can read our full Term & Conditions here.